We will be having a planned maintenance due to take place on a few of our core switches.
Details of the planned maintenance are as follows :
Start: 20/05/20 @ 21:00* GMT
Latest Finish: 20/05/20 @ 23:59* GMT
Details: Maintenance to facilitate firmware upgrade of devices on our core MPLS Network and LONAP peering.
Impact: Transparent to customers as engineers will be re-routing paths prior to commencing the maintenance
Customers on nodes 960 to 966 are not affected
Customers on nodes 6xx to 9xx are not affected
Customers on nodes 4xx and 5xx are not affected
Customers on nodes 900 to 959 are not affected
Customers on dedicated servers are not affected
Customers on shared hosting and emails are not affected
Customers with domains are not affected
*ETAs are maximum values. If the downtime goes past this value, our SLA entitles customer to claim back credit for it.
We appreciate your understanding and patience during this process and encourage you to follow our twitter feed for live updates
Monday, May 11, 2020