Latest updates from us
Due to a number of abusing customers, we have now changed the way we are allocating additional IPs. From today, 26/05/2018, a form (re. Terms of Service paragraph 17) with full customer details including phone number and full address verification will be required when processing an application. A random string of 7 characters will be sent to the ... Read More »
Data protection law is changing on the 25th May 2018. To reflect this, we are making updates to our customer database to make sure we follow the new General Data Protection Regulation Law . As a result of these updates, we have reset your marketing status to "unsubscribed" and we will not be able to keep in touch with you unless you ... Read More »
We are aware of a connectivity issue affecting some of our customers on the following ranges :212.86.x.x5.44.x.x185.196.x.xSome do get a ping, some none at all.The issue is related to our native and backup routers. The most recent firmware upgrade did not complete successfully and bricked the boxes. We are therefore having new routers dispatched ... Read More »
We have received notification from system engineers that our last few nodes will be upgraded on 05/03/2018 as part of the Meltdown and Spectre vulnerabilities. Some servers will experience a potential loss of connectivity.
Start time 05/03/2018 10:30 AM GMT
End time 05/03/2018 11 AM GMT
As part of our comittment to always provide our customer with a secure environment, we will be making router and CPU upgrades which could affect connectivity to 5% of our customers hosted on 91.107.x.y ranges.
Start time 13/02/2018 10:15 AM GMT
End time 13/02/2018 10:35 AM GMT
As part of our preventative maintenance measures, a routine impedance test is required on the battery stack in order to test overall battery health and ensure future performance and capacity; therefore our engineers will be performing battery tests on our power feeds. During this 2-leg maintenance, the UPS will need to be taken offline in ... Read More »
We will have a planned network maintenance on our fibre ring which may affect some of the servers in the following ranges : 91.107.x.y and 185.140.x.y The maintenance has the following schedule : Start: 10/02/18 @ 22:00 GMT Finish: 11/02/18 @ 04:00 GMT Impact: Reduced network redundancyNote : This work is not expected ... Read More »
We would like to remind our customers that we do not allow bitcoin mining on our vDSThe reason for this is because they use way too much CPU (200-300%+). This amount of CPU power usage does not constitute a reasonable policy and is not fair towards other customers. Therefore, our system will automatically suspend any vDS with a CPU usage of over ... Read More »
We will be having a hardware maintenance on 10th January 2018 at 8.00 pm GMT, in preparation for the Spectre and Meltdown. Therefore some servers will be unavailable for a short time while we conduct our switches and racks upgrades.Should you need to open a ticket, please do so via your control panel.==== Edit 08/01/2018 21:09 ... Read More »