Latest updates from us
We are aware of a connectivity issue affecting some of our customers on the following ranges :212.86.x.x5.44.x.x185.196.x.xSome do get a ping, some none at all.The issue is related to our native and backup routers. The most recent firmware upgrade did not complete successfully and bricked the boxes. We are therefore having new routers dispatched ... Read More »
We have received notification from system engineers that our last few nodes will be upgraded on 05/03/2018 as part of the Meltdown and Spectre vulnerabilities. Some servers will experience a potential loss of connectivity.
Start time 05/03/2018 10:30 AM GMT
End time 05/03/2018 11 AM GMT
As part of our comittment to always provide our customer with a secure environment, we will be making router and CPU upgrades which could affect connectivity to 5% of our customers hosted on 91.107.x.y ranges.
Start time 13/02/2018 10:15 AM GMT
End time 13/02/2018 10:35 AM GMT
As part of our preventative maintenance measures, a routine impedance test is required on the battery stack in order to test overall battery health and ensure future performance and capacity; therefore our engineers will be performing battery tests on our power feeds. During this 2-leg maintenance, the UPS will need to be taken offline in ... Read More »
We will have a planned network maintenance on our fibre ring which may affect some of the servers in the following ranges : 91.107.x.y and 185.140.x.y The maintenance has the following schedule : Start: 10/02/18 @ 22:00 GMT Finish: 11/02/18 @ 04:00 GMT Impact: Reduced network redundancyNote : This work is not expected ... Read More »
We would like to remind our customers that we do not allow bitcoin mining on our vDSThe reason for this is because they use way too much CPU (200-300%+). This amount of CPU power usage does not constitute a reasonable policy and is not fair towards other customers. Therefore, our system will automatically suspend any vDS with a CPU usage of over ... Read More »
We will be having a hardware maintenance on 10th January 2018 at 8.00 pm GMT, in preparation for the Spectre and Meltdown. Therefore some servers will be unavailable for a short time while we conduct our switches and racks upgrades.Should you need to open a ticket, please do so via your control panel.==== Edit 08/01/2018 21:09 ... Read More »
From us all, we would like to wish you a Merry Christmas and a Happy New Year 2018.
Due to the festive period, our support response time will be affected and may take longer than expected to answer all support tickets. Please use our whatsapp number +44 772 983 4358 should you need an urgent response.
Discount code : 44WAT5XIYH
Valid from Friday 24/11 to Sunday 26/11
We are aware that some of our customers located on bays GD452, GD453, GD454 and GD456 have experienced a huge downtime caused by a Synflood on our main backbone routers. The routers have now been replaced and the servers are back online. For some, the downtime was at irregular intervals, for others it was a long single downtime. The issue has now ... Read More »