We will be performing an emergency upgrade on our main TH5526 gateway.

Details of the planned maintenance are as follows :


Start: 10/12/21 @ 16:00 GMT

Latest Finish: 10/12/21 @ 17:00 GMT

Details: A firmware update has been released by our router manufacturer to patch a security hole. This will be applied as soon as practically possible.

Impact: Customers having their servers linked to the switch should be considered "at risk" due to mains not being available throughout the works period.


Dedicated servers will not be impacted and will NOT require a reboot.

Edit 10/12/21 @ 20:07 GMT : We are aware that customers with non-eu prefixes need to have their subnets added manually to our filters, causing an additional delay. We are working through the list and all will be updated accordingly


We appreciate your understanding and patience during this process

Wednesday, December 1, 2021

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