We will be having a planned maintenance due to take place on a few of our core switches.

Details of the planned maintenance are as follows : 


Start: 20/05/20 @ 21:00* GMT

Latest Finish: 20/05/20 @ 23:59* GMT

Details: Maintenance to facilitate firmware upgrade of devices on our core MPLS Network and LONAP peering.

Impact: Transparent to customers as engineers will be re-routing paths prior to commencing the maintenance


Customers on nodes 960 to 966 are not affected

Customers on nodes 6xx to 9xx are not affected

Customers on nodes 4xx and 5xx are not affected

Customers on nodes 900 to 959 are not affected

Customers on dedicated servers are not affected

Customers on shared hosting and emails are not affected

Customers with domains are not affected


*ETAs are maximum values. If the downtime goes past this value, our SLA entitles customer to claim back credit for it.

We appreciate your understanding and patience during this process and encourage you to follow our twitter feed for live updates

Monday, May 11, 2020

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