We are aware that some of our customers located on bays GD452, GD453, GD454 and GD456 have experienced a huge downtime caused by a Synflood on our main backbone routers.

The routers have now been replaced and the servers are back online. For some, the downtime was at irregular intervals, for others it was a long single downtime.

The issue has now been resolved and as per our Terms and Conditions we will provide a 10% discount on all affected customers for each of their down servers within the next 24 hrs.

Should you not have received a credit or discount after 24 hrs - Please open a ticket and let us know.

Kind Regards,
The Management

Thursday, October 12, 2017

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