🚑 [ CPU Upgrade Maintenance ]

 Friday, March 2, 2018

We have received notification from system engineers that our last few nodes will be upgraded on 05/03/2018 as part of the Meltdown and Spectre vulnerabilities. Some servers will experience a potential loss of connectivity. Start time 05/03/2018 10:30 AM GMT End time 05/03/2018 11 AM GMT

🚑 [ Emergency Upgrade Maintenance ]

 Monday, February 12, 2018

As part of our comittment to always provide our customer with a secure environment,  we will be making router and CPU upgrades which could affect connectivity to 5% of our customers hosted on 91.107.x.y ranges. Start time 13/02/2018 10:15 AM GMT End time 13/02/2018 10:35 AM GMT

🚑 [ Planned UPS Maintenance ]

 Sunday, February 11, 2018

As part of our preventative maintenance measures, a routine impedance test is required on the battery stack in order to test overall battery health and ensure future performance and capacity; therefore  our engineers will be performing battery tests on our power feeds. During this 2-leg maintenance, the UPS will need to be taken offline in order to test the batteries meaning any...

🚑 [ Planned Network Maintenance ]

 Sunday, February 4, 2018

We will have a planned network maintenance on our fibre ring which may affect some of the servers in the following ranges :  91.107.x.y and 185.140.x.y The maintenance has the following schedule :  Start:  10/02/18 @ 22:00 GMT Finish:  11/02/18 @ 04:00 GMT Impact:  Reduced network redundancy Note : This work is not expected to produce any loss...

🚓 [ Bitcoin Mining on our vDS ]

 Tuesday, January 16, 2018

We would like to remind our customers that we do not allow bitcoin mining on our vDS The reason for this is because they use way too much CPU (200-300%+). This amount of CPU power usage does not constitute a reasonable policy and is not fair towards other customers. Therefore, our system will automatically suspend any vDS with a CPU usage of over 200% during a constant period of...

🚑 [ Hardware Maintenance ]

 Monday, January 8, 2018

We will be having a hardware maintenance on 10th January 2018 at 8.00 pm GMT, in preparation for the Spectre and Meltdown. Therefore some servers will be unavailable for a short time while we conduct our switches and racks upgrades. Should you need to open a ticket, please do so via your control panel. ==== Edit 08/01/2018 21:09 ===== Maintenance completed. All racks are ready for the...

🎄 Merry Christmas and Happy New Year - Support Update 🎄

 Saturday, December 23, 2017

From us all, we would like to wish you a Merry Christmas and a Happy New Year 2018. Due to the festive period, our support response time will be affected and may take longer than expected to answer all support tickets. Please use our whatsapp number +44 772 983 4358 should you need an urgent response.

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 Friday, November 24, 2017

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[ Syn Flood on Bays GD452 to GD456]

 Thursday, October 12, 2017

We are aware that some of our customers located on bays GD452 , GD453 , GD454 and GD456 have experienced a huge downtime caused by a Synflood on our main backbone routers. The routers have now been replaced and the servers are back online. For some, the downtime was at irregular intervals, for others it was a long single downtime. The issue has now been resolved and as per our Terms...

Cancelation of ALL Paypal Subscriptions

 Friday, September 22, 2017

In an effort to protect ourselves and all our customers from unauthorised orders or unwanted renewals, we have today canceled all our Paypal Customer's subscriptions. This is due to some customers still paying for services they do not have anymore with us. We now require our customers to pay manually on or before due date. This will allow all our customers to have more control on their...