Thursday, October 12, 2017
We are aware that some of our customers located on bays GD452 , GD453 , GD454 and GD456 have experienced a huge downtime caused by a Synflood on our main backbone routers. The routers have now been replaced and the servers are back online. For some, the downtime was at irregular intervals, for others it was a long single downtime. The issue has now been resolved and as per our Terms...
Friday, September 22, 2017
In an effort to protect ourselves and all our customers from unauthorised orders or unwanted renewals, we have today canceled all our Paypal Customer's subscriptions. This is due to some customers still paying for services they do not have anymore with us. We now require our customers to pay manually on or before due date. This will allow all our customers to have more control on their...
Friday, August 25, 2017
Some customers hosted on 5.44.x.x ranges may be experiencing a loss of connectivity later today 25th August 2017 for a few hours while our backbone router Ddos protection layer is being upgraded. Any issues should be reported to firstname.lastname@example.org in the event your IPs take too long to respond to pings.
Monday, July 3, 2017
A few customers will experience a loss of connectivity on Saturday 8th July 2007 at 11.30 PM BST while we rectify and patch a security hole. Should there be ANY user unable to login, please contact us immediately on email@example.com
Friday, June 9, 2017
A scheduled maintenance on our Racks #884 and #781 is planned for 12/06/2017 at 1 pm UK Time with an estimated downtime of 30 mns. Affected Servers within ranges : 188.8.131.52/22 184.108.40.206/22 Should your server be unavailable after this time, please contact us immediately.
Monday, May 22, 2017
18 FULL KVM CONFIGURATIONS AVAILABLE FROM $2.99 Maximum 8 x IPv4 per Node 2 Cores - 1 GB - 10 GB - vDS-110 4 Cores - 1 GB - 20 GB - vDS-120 6 Cores - 1 GB - 30 GB - vDS-130 Maximum 32 x IPv4 per Node 2 Cores - 2 GB - 25 GB - vDS-225 4 Cores - 2 GB - 50 GB - vDS-250 6 Cores - 2 GB - 75 GB - vDS-275 2 Cores - 4 GB - 25 GB - vDS-425 4 Cores - 4 GB - 50 GB - vDS-450 6...
Wednesday, December 21, 2016
We have today partnered with Whastapp to provide premium sales and technical support to our customers. Our customers can now reach us on Whatsapp using the number : 00 44 (0) 77 298 34358 where one of our agents will assist. Please note that this number should ONLY be used for emergencies and is NOT a replacement for non urgent queries which phone number is 00 44 (0) 208 150 6334.
Friday, December 2, 2016
Following several requests, we have been reluctant (due to their higher fees) to accept Amex Cards. From today we are pleased to inform our customers that in addition to the major debit and credit cards, we are now able to accept Amex as well. As usual, internal and external security checks and undisclosed procedures are put in place to prevent fraud and to link every order to the correct...
Tuesday, November 15, 2016
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Sunday, September 18, 2016
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